Privacy Policy

We collect information you provide directly to us when you create an account, complete identity verification (KYC), make transactions, or contact our support team. This includes: - Personal identification information (name, email address, phone number, date of birth) - Identity verification documents (government-issued ID, proof of address) - Financial information (wallet addresses, transaction history, bank account details) - Device information (IP address, browser type, device identifiers) - Usage data (pages visited, features used, trading activity)

We use the information we collect to: - Create and manage your account - Process transactions and provide trading services - Comply with legal and regulatory requirements (AML/KYC) - Prevent fraud and enhance security - Send you important updates about your account and our services - Improve our platform and develop new features - Provide customer support

We do not sell your personal information. We may share your information with: - Regulatory authorities as required by applicable law - Service providers who assist in operating our platform (cloud hosting, analytics) - Law enforcement when legally compelled to do so - Business partners for identity verification and compliance purposes All third-party service providers are contractually obligated to maintain the confidentiality of your information.

We implement industry-standard security measures to protect your personal information, including: - Encryption of data in transit and at rest (AES-256, TLS 1.3) - Multi-factor authentication (2FA) - Regular security audits and penetration testing - Cold storage for the majority of digital assets - Access controls and employee security training While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and enable all available security features.

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain certain information as required by law, to resolve disputes, and to enforce our agreements. After account closure, we retain data for a minimum of 5 years as required by financial regulations.

Depending on your jurisdiction, you may have the right to: - Access your personal data - Correct inaccurate information - Request deletion of your data (subject to legal retention requirements) - Object to or restrict processing - Data portability - Withdraw consent To exercise any of these rights, please contact our support team at privacy@nomoex.com.

We use cookies and similar tracking technologies to enhance your experience on our platform. These include essential cookies for platform functionality, analytics cookies to understand usage patterns, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our platform and, where appropriate, by email. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at: Email: privacy@nomoex.com Support: https://nomoex.com/support